Inter-Library Loan

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Interlibrary Loan


Who can use ILL?

Any Dover Public Library cardholder in good standing is eligible to use ILL.You can make up to five ILL requests per month. Please check our catalog before placing your request.


What sort of materials can I get through Interlibrary Loan?

You can borrow books and receive photocopies of articles that are not available in the DoverNet system.  We cannot borrow new books, reference books, genealogies, U.S. Census microfilm, sound materials, or entire copies of journals.  We will not borrow books that are available through DoverNet but are checked out.


How do I request material from Interlibrary Loan?

You may make your Interlibrary Loan request online from this page.  You can come into the library and request a form at the Circulation Desk.


What information do I need to make a request?

To request a book you will need the author, title and if possible, the year of publication. To request a journal article you will need the title of the journal, date, and page numbers, author and title of the article.   To avoid delays, fill out the forms as completely as possible.  Please do not use abbreviations. If you don't have all of the information, we will still try to fill your request, but may not be successful.


How long does it take to receive an Interlibrary loan item?

The Dover Public Library belongs to the New Hampshire Automated Information System.Requests can be placed electronically to New Hampshire member libraries and are delivered three times a week by van.Usually, it takes about two weeks to receive an item from another library in New Hampshire.If the material is not located in the state, it can take up to three months.We work hard to have your request sent out within 24 hours. Once your request is sent out, it takes the other libraries time to process your request, and then it takes more time to ship the material to us. If the item is not available for ILL at the first library we ask, another library must be asked to loan the item.


Do you charge a fee for Interlibrary Loan?

No, there is no fee for placing an Interlibrary Loan request within New Hampshire.Out-of-state InterLibrary Loans have a $3.00 processing fee.  In addition, the out-of-state library may charge to send materials, and we must pass these fees along to you. These fees run from $5.00 to $50.00. You will be asked whether you are willing to pay the fees before the request is made.


How long can I keep Interlibrary Loan materials?

Typically, books are available for 3-4 weeks at the discretion of the loaning library.The loaning library may impose restrictions, such as in library use or no renewals.If you need additional time to use the material, please contact the Interlibrary Loan Librarian as soon as possible. The loaning library grants permission for renewals, not Dover Public Library staff.


Interlibrary Loan is dependent upon the generosity and goodwill between libraries. Please be careful with their property and return it on time.