Parking Bureau

Contact Information:

Parking Bureau
46 Locust Street 
Dover, NH 03820
(603) 516-6132   Email at  parking@dover.nh.gov 

OFFICE HOURS OF OPERATION:

Monday – Thursday 9 a.m. to 4:30 p.m.; Friday 9 a.m. to 4 p.m. 

PARKING SYSTEM OFFERS A PAY-BY-PHONE OPTION

A pay-by-phone option is available for all parking lots and on-street locations similar to what is available in the parking garage. The only difference is that a plate number is used for parking lots and on-street locations instead of space numbers that is only used in the parking garage. The City of Dover utilized the Flowbird pay-by-phone application

WHEN SETTING UP FLOWBIRD ACCOUNT: DO NOT PUT IN ANY SPACES BETWEEN NUMBERS OR LETTERS.

When using the garage, drivers can pay at the meters in the garage or use the FLOWBIRD pay-by-phone application. The program, which is now known as FLOWBIRD, works exactly as it did under its previous name, WHOOSH.

In the garage, open the app and enter your space number to pay for parking. Now, in addition to the garage, you can pay for specific parking lots, as well any on-street parking spaces, directly from the app.

Once the app is downloaded, set up an account and select a parking lot or the on-street option. The system will send you a text reminder when your parking session is about to expire. You can extend your stay from the app, wherever you are. There is a 25 cent fee to use the app. 

When using the app for locations with the progressive pricing structure (including all on-street locations and the Belknap, Orchard and Indoor Pool Lots), if you do not extend your parking session before it expires, you will not be able to use the app for an hour. You would need to a street meter instead. 

The city's parking officers use a cell phone to confirm paid parking.

NOTE FOR ELECTRIC VEHICLE CHARGING SPACES IN THE GARAGE:    

There is a specific icon for the EVC spaces separate from the general one for the garage. The non-EVC spaces are the blue balloon, the EVC stations is a blue icon that looks like a “quote” symbol.

Flowbird can be downloaded from the Apple App Store or from the Google Play Store.

Parking Tickets Payments:

The on-line ticket payment system is currently unavailable. Please use one of the following options:

  • Mail checks or money orders to the Dover Parking Bureau, 46 Locust St., Dover, NH 03820. DO NOT MAIL CASH.
  • Use the drop box located in the lobby of City Hall's Customer Service Center on Locust Street. Include the citation number with your payment for proper posting.
  • Call our office at 603-516-6132 to pay over the phone. All credit/debit card payments are subject to a 3% transaction fee.

“DOVER PRODUCTION” charge on your credit card?

These are payments made at our meters. For reasons beyond our control, some credit card companies are posting what used to be “CITY OF DOVER” as “DOVER PRODUCTION”

Accessible Parking Regulations

Parking is free for three hours per day for vehicles properly displaying a valid accessible parking plate or placard when the person qualified for the plate or placard is going to or from the vehicle. This does not apply to electric vehicle charging stations. Longer stays require paid parking through the meter or pay-by-phone Flowbird app after the third hour. Misuse of a placard by non-qualified persons is a $250 fine. 

Veteran Parking

The City of Dover provides three hours of free parking per day to those with Veteran, Purple Heart, Gold Star, and Prisoner of War license plates, provided the vehicle is operated by the person who qualified for the specialized plate. Free parking is not applicable in spaces designed for electric vehicle charging. 

Those with Veteran license plates may use the following locations for free parking: 

  • Metered spaces in the Orchard Street parking garage.
  • Metered spaces in the Fourth Street parking lot.

Those with Purple Heart, Gold Star or Prisoner Of War license plates may use the following locations for free parking:

  • Any metered space downtown.

On-Street, Belknap Lot, Orchard Lot and Indoor Pool Lot METER HOURS

9 a.m. to 8 p.m., Monday through Saturday (excluding designated parking holidays). 

The city utilizes Progressive Pricing meter rates for On-street spaces as well as in the Belknap, Orchard Street and indoor pool parking lots. 

Progressive Pricing Meter Rates

Hours 1 & 2         $1/hour

Hours 3 & 4         $2/hour

Hours 5+             $3/hour

ORCHARD STREET PARKING GARAGE

The parking garage is now paid parking 24 hours a day, 7 days a week, including holidays.  Spaces numbered 301 and higher are PERMIT PARKING ONLY 24/7. Daily users should park on floors 1 and 2 only. Parking permits are also allowed in spaces 201-231 from 6 a.m. to 5:30 p.m. daily. Permit holders who will be parked after 5:30 p.m. must park in spaces 301-514.

ELECTRIC VEHICLE CHARGING STATIONS AT ORCHARD STREET PARKING GARAGE

Four Electric Vehicle Charging (EVC) wall units are on the municipal parking lot's second floor in the northeast corner, above the interior entrance to the police station. Two units are Tesla and two are universal, available to non-Tesla plug-in electric vehicles. The four units are shared among three parking spaces to allow for combinations of universal and Tesla vehicles. 

EVC require paid parking at all times for all vehicles, by either the parking meters or the Flowbird pay-by-phone app (look for the icon with an electrical plug). This includes vehicles displaying disability plates or placards, and those with veterans and veteran-related plates.

MCCONNELL CENTER LIBRARY/LIBRARY PARKING LOT

Under the authority of City Ordinance 141-3, parking in the McConnell Center/Library lot is limited to use by persons actively using either facility between the hours of 8 a.m. and 7 p.m., weekdays. There is a three-hour limit in place except for vehicles displaying a valid permit. 

Current Notices  

Motorcycle Parking Rules:  Motorcycles may share a parking stall, but each motorcycle must have its own meter receipt.  Meter receipts should be left on the motorcycle using the area where the seat and gas tank meet or any place a cable may hold it in place. There is a tear off portion with each receipt that the driver should keep with them in the event the other half is dislodged.  

Parking Holidays for 2024

January 1 New Year’s Day
January 15Martin Luther King, Jr. Day
February 19Presidents Day
May 27Memorial Day
July 4   Independence Day
September 2Labor Day
October 14Indigenous People Day
November 11Veterans Day
November 28Thanksgiving Day
November 29Plaid Friday
November 30Small Business Saturday
December 25Christmas Day 


Key Points of the meter system:

  • A meter receipt (not a Pay by Phone) purchased at any on-street location, Orchard Lot, Belknap Lot and Indoor Pool lot can be used at any other metered on-street or parking lot location. If you want to use it in the parking garage, please display your receipt as you would on the street. 
  • A parking space paid by the pay-by-phone Flowbird app can be used elsewhere on the street for which it was purchased, but a new parking session must be purchased if you change streets or move to a parking lot. 
  • Meters accept credit cards (MasterCard, Visa and Discover) as well as any coin. No dollar bills.
  • Downtown parking is free for stops LESS THAN 15 MINUTES for ON-STREET SPACES ONLY.

Overview

The mission statement of the Dover Parking Bureau is to promote the safe and orderly flow of vehicle traffic by supervising all municipal parking lots and public parking areas in the downtown business district, and by enforcing all appropriate parking related laws and ordinances

The Parking Bureau is responsible for maintenance of all city parking meters and is responsible for collection of all permit, meter, and fine revenue for deposit into a special City account.

Any questions on parking issues or parking permits may be directed to the Parking Bureau at 603-516-6132 Monday through Friday between the hours of 8:30 a.m. and 4:00 p.m.

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