Parking Bureau

Parking Bureau

Contact Information:

Parking Bureau
46 Locust Street 
Dover, NH 03820
(603) 516-6132   Email at  parking@dover.nh.gov 

OFFICE HOURS OF OPERATION:

Monday – Thursday 9 a.m. to 4:30 p.m.; Friday 8:30 a.m. to 4 p.m. 

We recommend visitors wear a face mask, and follow the 6-foot social distancing guidelines. 

Parking Garage Permits Expected to be Sold Out prior to Dec. 1, 2021

The Parking Bureau is alerting residents who normally acquire a parking permit in the garage as the winter months near that permits will most likely be sold out prior to Dec. 1, 2021. The significant increase in the popularity of the parking garage and downtown residents working from home has increased the subscription of parking permits. Those who normally wait until late in the year are encouraged to obtain their permit sooner than later.

Once sold out, a waiting list will be created to offer permits when current ones are not renewed. 

19 Permit Parking Spaces Added to the Chestnut Street Bridge

The city has added 19 spaces to the parking capacity by putting in 19 spaces on the southbound side of the Chestnut Street Bridge.  These spaces will help ease the permit parking space shortage on First Street and offer a lower-cost option for those currently using the parking garage. Permits for this new area are only $30 per month compared to $55 per month in the garage.  These spaces are not metered parking and do not allow a 15-minute short visit exception. That is only available for on-street metered parking areas.    

The spaces are also longer than standard spaces to allow pull-in/pull-out parking, and minimize the backing in of vehicles into spaces.

Permits may be obtained at the Parking Bureau in the City Hall Customer Service Center, Monday through Thursday, 9 a.m. to 4:30 p.m., and Friday 9 a.m. to 4 p.m.  Please call 516-6132 if there are any questions. 

CITY OF DOVER PARKING SYSTEM NOW OFFERS A PAY BY PHONE OPTION

The City of Dover has added a Pay-by-Phone program for all parking lots and on-street locations similar to what is available in the parking garage.

When using the garage, drivers can pay at the meters in the garage or use the FLOWBIRD Pay-By-Phone application. The program, which is now known as FLOWBIRD, works exactly as it did under its previous name, WHOOSH.

In the garage, open the app and enter your space number to pay for parking. Now, in addition to the garage, you can pay for specific parking lots, as well any on-street parking spaces, directly from the app.

Once the app is downloaded, set up an account and select a parking lot or the on-street option. The system will send you a text reminder when your parking session is about to expire. You can extend your stay from the app, wherever you are. There is a 25 cent fee to use the app. 

When using the app for locations with the progressive pricing structure (including all on-street locations and the Belknap, Orchard and Indoor Pool Lots), if you do not extend your parking session before it expires, you will not be able to use the app for an hour. You would need to a street meter instead.

The city's parking officers use a cell phone to confirm paid parking.

NOTE FOR ELECTRIC VEHICLE CHARGING SPACES IN THE GARAGE.     

There is a specific icon for the EVC spaces separate from the general one for the garage.    The non-EVC spaces are the blue balloon, the EVC stations is a blue icon that looks like a “quote” symbol.

Flowbird can be downloaded from the Apple App Store or from the Google Play Store.

EasyPark devices must be clearly visible on the curb side of the vehicle or on the curbside side window to be valid. 

 

PLEASE CLICK HERE FOR OPTIONS ON HOW TO PAY OR APPEAL A VIOLATION, OBTAIN A PERMIT OR UPDATE EASYPARK

Below are options in conducting business with the Parking Bureau. We encourage you to use the mail and online options whenever possible.

Parking Tickets Payments:

  • Go to www.drivingdover.com to pay online. Have the citation number and the vehicle plate number to log in.
  • Mail checks or money orders to the Dover Parking Bureau, 46 Locust St., Dover, NH 03820. DO NOT MAIL CASH.
  • Use the drop box located in the lobby of the Customer Service Center on the Locust Street side of City Hall. Make sure you include the citation number with your payment for proper posting.

“DOVER PRODUCTION” charge on your credit card?

These are payments made at our meters. For reasons beyond our control, some credit card companies are posting what use to be “CITY OF DOVER” as “DOVER PRODUCTION”

Received a Call or Letter from a Collections Agency?

The City of Dover has contracted with Municipal Services Bureau (MSB) to follow up on overdue parking tickets. If you received a phone call or letter from MSB and need more information on the underlying violation, you can e-mail us at parking@dover.nh.gov or by calling 603-516-6132.

Accessible Parking Regulations

Parking is free for vehicles properly displaying a valid accessible parking plate or placard when the person qualified for the plate or placard is going to or from the vehicle.  Misuse of a placard by non-qualified persons is a $250 fine. 

On-Street, Belknap Lot, Orchard Lot and Indoor Pool Lot METER HOURS

9 a.m. to 8 p.m., Monday through Saturday (excluding legal holidays). 

The city utilizes Progressive Pricing meter rates for On-street spaces as well as in the Belknap, Orchard Street and indoor pool parking lots. 

Progressive Pricing Meter Rates

Hours 1 & 2         $1/hour

Hours 3 & 4         $2/hour

Hours 5+             $3/hour

Progressive Pricing and EasyPark Devices: 

The EasyPark device will only allow two hours at the $1/hour rate. If you use 90 minutes in the morning and shut the device off, but come back at night, it will continue at the $1/hour rate only for the remaining 30 minutes, then move to the $2/hour rate and so on. Turning the device off and on does not reset it. Resets happen at midnight each evening.

ORCHARD STREET PARKING GARAGE

The parking garage is now paid parking 24 hours a day, 7 days a week, including holidays.   Spaces numbered 301 and higher are PERMIT PARKING ONLY.  Daily users should park on floors 1 and 2.  Parking permits are not valid in spaces 101-278.   You may initiate or extend a parking session through the FLOWBIRD (pay by phone) app. 

ELECTRIC VEHICLE CHARGING STATIONS ADDED TO ORCHARD STREET PARKING GARAGE

The Electric Vehicle Charging (EVC) wall units are on the second floor in the northeast corner of the garage just above the interior entrance to the police station. Two wall units are dedicated Tesla units and two are universal stations that can be used by any non-Tesla plug-in electric vehicle. The four units will be shared among three parking spaces to allow for several combinations for universal and Tesla vehicles. 

The spaces are paid for through the regular Pay by Space meter system used throughout the parking garage.  The rate is $3.00/hour, with a four-hour limit. Permit are not valid in these spaces.

MCCONNELL CENTER LIBRARY/LIBRARY PARKING LOT

Under the authority of City Ordinance 141-3, parking in the McConnell Center/Library lot is limited to use by persons actively using either facility between the hours of 8 a.m. and 7 p.m., weekdays. There is a three-hour limit in place except for vehicles displaying a valid permit. 

Current Notices  

Motorcycle Parking Rules:  Motorcycles may share a parking stall, but each motorcycle must have its own meter receipt.  Meter receipts should be left on the motorcycle using the area where the seat and gas tank meet or any place a cable may hold it in place. There is a tear off portion with each receipt that the driver should keep with them in the event the other half is dislodged.  

Parking Holidays

January 1st New Year’s Day
January 18thMartin Luther King, Jr. Day
February  15thPresidents’ Day
May 31stMemorial Day
July 5th (observed)  Independence Day
September 6thLabor Day
October 11thIndigenous People Day
November 11thVeteran’s Day
November 25thThanksgiving Day
November 26thPlaid Friday
December 25thChristmas Day


Key Points of the meter system:

  • A meter receipt purchased at any on-street location, Orchard Lot, Belknap Lot and Indoor Pool lot can be used at any other metered on-street or parking lot location. If you want to use it in the parking garage, please display your receipt as you would on the street. 
  • Meters accept credit cards (MasterCard, Visa and Discover) as well as any coin. No dollar bills.
  • Downtown parking is free for stops LESS THAN 15 MINUTES for ON-STREET SPACES ONLY.
  • Don’t forget to display your meter receipt on your dashboard.

Discount tokens are available at the Dover Parking Bureau, Harvey’s Bakery, and the Dover Chamber of Commerce. A bag of tokens cost $5 and comes with 24 tokens. Each token is worth the equivalent of $0.25 which comes out to $6 worth of tokens for $5.  

INSTRUCTIONS FOR TRANSPORTATION CENTER METERS  

Overview

The mission statement of the Dover Parking Bureau is to promote the safe and orderly flow of vehicle traffic by supervising all municipal parking lots and public parking areas in the downtown business district, and by enforcing all appropriate parking related laws and ordinances

The Parking Bureau is responsible for maintenance of all city parking meters and is responsible for collection of all permit, meter, and fine revenue for deposit into a special City account.

Any questions on parking issues or parking permits may be directed to the Parking Bureau at 603-516-6132 Monday through Friday between the hours of 8:30 a.m. and 4:00 p.m.

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