Dispatcher Marie Palaima
Dispatcher Marie Palaima has been recognized as the Employee of the Quarter, having been nominated by multiple employees.
Dispatch Supervisor Lyndsay Salantri stated, “Dispatcher Palaima consistently demonstrates an exceptional work ethic and stands out as a model of reliability and excellence. In a role that demands calm under pressure, clear communication and swift decision-making, Dispatcher Palaima excels at remaining composed during critical incidents while coordinating emergency responses and providing the highest level of customer service to her callers.
"Beyond her daily responsibilities, Dispatcher Palaima goes above and beyond by willingly taking on additional hours to cover open shifts and/or leave requests," the dispatcher supervisor continued. "Dispatcher Palaima deserves to be recognized for her professionalism, tireless work ethic, and outstanding service to this agency and the City of Dover."
Officer Timothy David commended Marie’s significant role during a call for service earlier in the year. An attempt to stop ended with the vehicle crashing and the driver fleeing the scene. Officer David said Marie updated units throughout the search, suggesting locations to move to and ensuring officers had a strong and secure perimeter set up. Ultimately, the officers were able to get the suspect to stop moving and be taken into custody.
Congratulations Marie!