Curbside collection of storm debris begins soon; submit pickup request online

posted on 2/2/2023; updated 2/17/2023

Feb. 17, 2023 UPDATE: The city is no longer accepting curbside requests due to the backlog of work orders already submitted. 

Property owners and residents cleaning up their property are encouraged to bring storm debris to the Recycling Center on Mast Road; there is no charge to do so. The Recycling Center is open Tuesday, Thursday and Saturday from 8:30 a.m. to 3:30 p.m. Trees and debris that fall on the city’s rights of way remain the property of the property owner.

Click here for more information. 

ORIGINAL POST: The City of Dover is contracting with an arborist to help clear public rights-of-way from low-hanging and downed branches and limbs from last week’s storm. The contractor will also collect and process limbs and branches from Dover properties placed curbside as time allows. Work is anticipated to begin Wednesday, Feb. 8.

Submit curbside collection requests through Community Services’ Service Request Portal at service.dover.nh.gov/RequestPortal, which can also be accessed through the city’s home page, www.dover.nh.gov, by selecting the “Contact Us” button on the upper right-hand corner. Submissions create a trackable digital work order.

Curbside collection will be focused on City of Dover-owned public streets. Community Services will consider curbside collection of woody debris on private roads contingent on obtaining an indemnity release from the homeowner’s association that governs the private road. For more information on private road curbside pickup, contact Community Services at 603-516-6450.

The curbside collection is a one-time event to help clear the destruction of last week’s storm.

Service Request Portal instructions

To submit a service request:

• Go to service.dover.nh.gov/RequestPortal;
• Enter your name and email;
• Select “Public Works – Streets” from the drop-down menu of the “Select an Issue Category” field;
• Select “Trees” from the drop-down menu of the “Select an Issue” field;
• Enter your address; In the “Optional Description” field, please provide a brief description of what is being picked up and the quantity to ensure crews respond appropriately.

For those needing assistance with the Service Request Portal or have other questions, call Community Services at 603-516-6450.

The Service Request Portal can also be utilized for all non-emergency public works or infrastructure issues, such as reporting a pothole or a street light out.

Curbside collection instructions

To ensure curbside collection:

• Stack branches as neatly as possible, placing “cut ends” facing the roadway; crews may not be able to collect a mish-mashed pile;
• Separate all limbs 15 inches in diameter or larger. The smaller material will be chipped on site; the larger limbs will be hauled away for further processing.
• Only place woody debris from last week’s storm at curbside; other materials will not be collected.

The arborist completing the work is SavATree/Urban Tree Service of Rochester.

For more information, contact Community Services at 603-516-6450