posted on 12/15/2025

Dover Fire and Rescue is alerting the public to a phishing scam, where scammers impersonate the department and warn the recipient about overdue ambulance billing.  

In one example, a resident received a scam text message stating, “Your Dover Fire and Rescue is past due,”  followed by a fraudulent website link to steal financial information.

Fire Chief Perry Plummer urges the public to be vigilant about this and similar scams that aim to steal personal financial information. “We use a professional billing service and never send texts seeking payment,” said Chief Plummer. “Never click on the text link and give personal information. If you have questions, give us a call. ”

Dover Fire and Rescue contracts with Quick Med Claims, LLC to bill for ambulance services. Quick Med Claims never requests payment through text messages. They do offer an online patient portal for service payment. Quick Med Claims can be contacted at 800-901-1155.

Did you receive a scam text or have questions? Contact Deputy Fire Chief Brendan Driscoll at 603-516-6154.